Zephyr Pay

Know Your Customer (KYC)

Understanding our KYC requirements and process

What is KYC?

Know Your Customer (KYC) refers to the process of verifying the identity of our clients. Financial institutions and companies are legally required to "know" who their clients are to prevent identity theft, financial fraud, money laundering, and terrorist financing.

Our KYC Process

At Zephyr Pay, we have a streamlined KYC process that ensures compliance while minimizing inconvenience to our customers:

  1. Information Collection: Basic personal information including name, address, date of birth, and contact details.
  2. Identity Verification: Submission of government-issued identification documents (passport, driver's license, etc.).
  3. Business Verification: For business accounts, additional documents like business registration, proof of business address, and ownership structure.
  4. Verification Process: Our compliance team verifies submitted documents, which typically takes 1-2 business days.

Required Documents

For Individuals:

  • Valid government-issued photo ID (passport, driver's license)
  • Proof of address (utility bill, bank statement less than 3 months old)
  • Additional information may be required depending on transaction volumes

For Businesses:

  • Certificate of incorporation/business registration
  • Proof of business address
  • Shareholder/director information
  • Personal identification of authorized signatories and beneficial owners
  • Company structure documentation

KYC Compliance Commitment

Zephyr Pay is committed to maintaining the highest standards of KYC compliance while ensuring a smooth, user-friendly experience. Our verification processes are designed to be secure, efficient, and as unobtrusive as possible. We appreciate your cooperation in providing accurate information, which helps us maintain a safe financial environment for all our users.